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Terms & Conditions

By signing up for the Certpro subscription, you agree to the following terms:

  1. Subscription Payment: You commit to paying the subscription amount until the total retail value of the selected program is paid in full. This retail value includes all products and services provided as part of your subscription (e.g., CertMaster Learn, labs, practice tests, test vouchers, and retake vouchers).

  2. Cancellation Policy: You may cancel your subscription at any time. However, if you cancel before your subscription is paid in full, you are responsible for paying the full retail value of any products or services you have activated or used. Your one-time registration fee is non-refundable.

  3. Outstanding Balance: Upon cancellation, any outstanding balance equivalent to the retail value of the activated products must be paid within 45 days. Failure to do so may result in additional fees or legal action to recover the remaining balance.

  4. Late Payment Fee: If a payment fails to process, a late fee of $25 may be added to your account. This fee will be applied for each failed payment attempt until the payment is successfully processed.

By continuing with the subscription, you acknowledge that you have read and agree to these terms.

If you have any questions about CertPro Subscription, including terms and conditions, please contact us.

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